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Learn how SupplyPike helped Kimberly Brendle, Credit Analyst from Louisville Ladder, increase their team's productivity and recover $737.72K.
For more than 70 years, Louisville Ladder has been known as the company to trust for all ladder and climbing equipment needs. They specialize in stepladders, extension ladders, scaffolding, and specialty ladders, along with ladder accessories.
Keeping tabs on the documentation essential for disputing is a labor-intensive, manual endeavor. When initiating disputes, numerous documents are essential to substantiate the invalidity of the chargeback. These documents often need to be gathered from various sources, some of which may not even have them. Subsequently, they must be prepared for submission to the retailer through their specific application or process. Lack of complete clarity for all parties significantly prolongs the dispute resolution process.
Louisville Ladder was struggling to keep track of all of the proof documentation required to dispute. Between that and outdated retailer portals, they wanted to find a RevLoss solution to help better their business. They partnered with SupplyPike to help them automate the tedious parts of their business.
Louisville Ladder leveraged SupplyPike's software to efficiently scan databases to extract relevant documentation related to specific charges, compiling them into organized files for a more streamlined dispute process. Consequently, Louisville Ladder experienced an impressive 174.55% surge in the amount of funds recovered.
Thanks to the assistance of SupplyPike, Louisville Ladder effectively secured approval and reimbursement totaling $737.72K. The platform's data aggregation capabilities led to a 33% increase in Louisville Ladder's dispute success rate, allaying concerns about data loss due to the system's extensive storage capacity. This also translated into significant time savings previously spent on data retrieval from various applications.
Kimberly Brendle, CBF, CICP, Credit Analyst, praised SupplyPike, stating,
"SupplyPike has not only substantially reduced our receivables but has also simplified the process, reducing our time commitment."
In conclusion, the partnership between Louisville Ladder and SupplyPike has proven to be a transformative collaboration, enhancing the efficiency and effectiveness of the dispute resolution process.
"SupplyPike has not only substantially reduced our receivables but has also simplified the process, reducing our time commitment."
Kimberly Brendle, CBF, CICP, Credit Analyst
Learn how SupplyPike helped Kimberly Brendle, Credit Analyst from Louisville Ladder, increase their team's productivity and recover $737.72K.
For more than 70 years, Louisville Ladder has been known as the company to trust for all ladder and climbing equipment needs. They specialize in stepladders, extension ladders, scaffolding, and specialty ladders, along with ladder accessories.
Keeping tabs on the documentation essential for disputing is a labor-intensive, manual endeavor. When initiating disputes, numerous documents are essential to substantiate the invalidity of the chargeback. These documents often need to be gathered from various sources, some of which may not even have them. Subsequently, they must be prepared for submission to the retailer through their specific application or process. Lack of complete clarity for all parties significantly prolongs the dispute resolution process.
Louisville Ladder was struggling to keep track of all of the proof documentation required to dispute. Between that and outdated retailer portals, they wanted to find a RevLoss solution to help better their business. They partnered with SupplyPike to help them automate the tedious parts of their business.
"SupplyPike has not only substantially reduced our receivables but has also simplified the process, reducing our time commitment."
Kimberly Brendle, CBF, CICP, Credit Analyst
Louisville Ladder leveraged SupplyPike's software to efficiently scan databases to extract relevant documentation related to specific charges, compiling them into organized files for a more streamlined dispute process. Consequently, Louisville Ladder experienced an impressive 174.55% surge in the amount of funds recovered.
Thanks to the assistance of SupplyPike, Louisville Ladder effectively secured approval and reimbursement totaling $737.72K. The platform's data aggregation capabilities led to a 33% increase in Louisville Ladder's dispute success rate, allaying concerns about data loss due to the system's extensive storage capacity. This also translated into significant time savings previously spent on data retrieval from various applications.
Kimberly Brendle, CBF, CICP, Credit Analyst, praised SupplyPike, stating,
"SupplyPike has not only substantially reduced our receivables but has also simplified the process, reducing our time commitment."
In conclusion, the partnership between Louisville Ladder and SupplyPike has proven to be a transformative collaboration, enhancing the efficiency and effectiveness of the dispute resolution process.
