How Serta Simmons Bedding Reduced Valid Deductions at the Source

This bedding manufacturer's story illustrates why it's so important not to sleep on rooting out the causes behind your deductions.

Reduced deductions by correcting EDI errors
Maximized recovery of a settlement offer
Saved 200k by challenging a post audit
Customer Profile

Serta Simmons Bedding, which owns Serta®, Beautyrest®, Tuft & Needle® and Simmons®, boasts a 150-year legacy of helping people rest better and live healthier lives.

Company Size
SMB
Category
Bedding
Retailers
Walmart
Download PDF
Challenge

Mattress manufacturer Serta Simmons Bedding was ready to stop losing sleep over revenue loss with Walmart.

Serta Simmons Bedding (SSB), one of North America’s largest bedding manufacturers, is guided by a mission to help people rest better so they can live healthier lives. But like all suppliers, delivering on this mission requires navigating endless supply chain complexities.  

When we first partnered with SSB, they were facing three major deduction challenges with Walmart that were putting revenue at risk:

Misaligned EDI Data. Incorrect allowance types in SSB’s EDI files were leading to valid deductions on Walmart invoices.

Complicated Settlement Offer. Not long after SSB began disputing deductions through our platform, Walmart offered a highly complex settlement that was difficult to navigate.

$200K Post Audit Surprise. Walmart claimed SSB missed network allowance deductions over a five-month span, resulting in a six-figure post audit.  

Solution

With SupplyPike, Serta Simmons Bedding didn't just get paid. They were empowered to get better.

We hit the sheets (aka proof documents) to both recover revenue and prevent future loss. Here’s how we partnered with SSB to solve the challenges above:

Future Deduction Prevention. We combed through SSB’s raw EDI data to pinpoint the mismatches and guide strategic changes, helping them stop unnecessary deductions at the source.  

Recovery Maximization. We ran a full deduction and overage report and reviewed every settlement line to provide strategic recommendations that helped SSB negotiate the best possible deal.

Data-Backed Disputing. We investigated historical activity and discovered that the allowances had already been applied, giving SSB the confidence and data they needed to dispute the $200,000 audit.

Don’t Sleep on Preventing Future Revenue Loss

From uncovering hidden deduction triggers to navigating high-stakes audits and settlements, SSB leveraged our platform and expertise to build a stronger, smarter supply chain.

And you can too.  

Learn more about automated disputing
Result

"It is truly a partnership, and we're proud to be a partner of SupplyPike," acknowledges Josephson.

Don’t Sleep on Preventing Future Revenue Loss

From uncovering hidden deduction triggers to navigating high-stakes audits and settlements, SSB leveraged our platform and expertise to build a stronger, smarter supply chain.

And you can too.  

See what you can do with SupplyPike!

Use Case

Fight Deductions

Submit disputes with a single click and go after every penny you're owed.
Learn more
Use Case

Maximize Cash Flow

Say hello to higher recovery rates with supply chain transparency and automated disputing.
Learn more

How Serta Simmons Bedding Reduced Valid Deductions at the Source

This bedding manufacturer's story illustrates why it's so important not to sleep on rooting out the causes behind your deductions.

Reduced deductions by correcting EDI errors
Maximized recovery of a settlement offer
Saved 200k by challenging a post audit
Customer Profile

Serta Simmons Bedding, which owns Serta®, Beautyrest®, Tuft & Needle® and Simmons®, boasts a 150-year legacy of helping people rest better and live healthier lives.

Company Size
SMB
Category
Bedding
Retailers
Walmart
Download PDF
Challenge

Mattress manufacturer Serta Simmons Bedding was ready to stop losing sleep over revenue loss with Walmart.

Serta Simmons Bedding (SSB), one of North America’s largest bedding manufacturers, is guided by a mission to help people rest better so they can live healthier lives. But like all suppliers, delivering on this mission requires navigating endless supply chain complexities.  

When we first partnered with SSB, they were facing three major deduction challenges with Walmart that were putting revenue at risk:

Misaligned EDI Data. Incorrect allowance types in SSB’s EDI files were leading to valid deductions on Walmart invoices.

Complicated Settlement Offer. Not long after SSB began disputing deductions through our platform, Walmart offered a highly complex settlement that was difficult to navigate.

$200K Post Audit Surprise. Walmart claimed SSB missed network allowance deductions over a five-month span, resulting in a six-figure post audit.  

Solution

With SupplyPike, Serta Simmons Bedding didn't just get paid. They were empowered to get better.

We hit the sheets (aka proof documents) to both recover revenue and prevent future loss. Here’s how we partnered with SSB to solve the challenges above:

Future Deduction Prevention. We combed through SSB’s raw EDI data to pinpoint the mismatches and guide strategic changes, helping them stop unnecessary deductions at the source.  

Recovery Maximization. We ran a full deduction and overage report and reviewed every settlement line to provide strategic recommendations that helped SSB negotiate the best possible deal.

Data-Backed Disputing. We investigated historical activity and discovered that the allowances had already been applied, giving SSB the confidence and data they needed to dispute the $200,000 audit.

Don’t Sleep on Preventing Future Revenue Loss

From uncovering hidden deduction triggers to navigating high-stakes audits and settlements, SSB leveraged our platform and expertise to build a stronger, smarter supply chain.

And you can too.  

Get paid. Get better.™