How this grocery supplier reduced their Walmart OTIF fines

Learn how SupplyPike helped improve this supplier's OTIF score and slashed their monthly OTIF fines by 39.4%.

$158K
Lost to Prepaid On Time fines monthly before SupplyPike
39.4%
Reduction in average monthly prepaid on-time fines
+12.18%
Increase in average monthly prepaid on-time scores
Customer Profile
Company Size
$250M+ Annual Net Ships
Category
Grocery
Retailers
No items found.
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Challenge

This supplier was getting hit with $158K in OTIF fines each month

Before partnering with SupplyPike, this supplier faced global supply chain challenges and a tedious reporting system. They constantly dealt with urgent problems, leaving little room for strategic decision-making, especially when confronted with Walmart's rigorous On-Time In-Full (OTIF) program.

Walmart relies on OTIF metrics to evaluate supplier performance. Non-compliance can lead to negative consequences, including reduced sales, out-of-stock, and customer dissatisfaction. Additionally, suppliers may face substantial financial penalties, receive unfavorable line reviews, and even face potential expulsion from Walmart's supplier network.

For every case of non-compliance, Walmart can charge a supplier 3% per cost of goods sold. This particular supplier reported monthly losses of $158,000 due to prepaid on-time fines. Struggling to raise its OTIF score, which sat at 71% for on-time deliveries, this supplier fell short of Walmart's demanding 98% OTIF benchmark for its suppliers.

This demonstrated their need to enhance their operations; the supplier decided to join forces with SupplyPike. This partnership promised to revolutionize their approach, offering the tools and expertise needed to navigate Walmart's stringent OTIF requirements and elevate their overall supply chain performance.

Solution

SupplyPike slashes supplier's monthly OTIF fines by 39.4%

Through SupplyPike's advanced software, this grocery supplier gained actionable insights into its supply chain operations. This enhanced visibility led to a 39.4% reduction in this supplier's average monthly prepaid on-time fines.

Furthermore, SupplyPike facilitated transparency across various teams and third-party stakeholders. This enabled the supplier's team to pinpoint the root causes of fines, whether about specific items, vendor numbers, departments, distribution centers, or carriers. As the Director of Customer Operations emphasized,

"OTIF Radar, [SupplyPike's Walmart Compliance solution], has given us the ability to digest all the different data points and have a starting point on what to focus on."

By using SupplyPike, the supplier experienced a remarkable 12.18% boost in their average monthly prepaid on-time scores. This success story underscores the substantial positive impact that SupplyPike can have on a supplier's bottom line.

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"OTIF Radar has given us the ability to digest all the different data points and have a starting point on what to focus on."

Director of Customer Operations

Result

"It is truly a partnership, and we're proud to be a partner of SupplyPike," acknowledges Josephson.

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How this grocery supplier reduced their Walmart OTIF fines

Learn how SupplyPike helped improve this supplier's OTIF score and slashed their monthly OTIF fines by 39.4%.

$158K
Lost to Prepaid On Time fines monthly before SupplyPike
39.4%
Reduction in average monthly prepaid on-time fines
+12.18%
Increase in average monthly prepaid on-time scores
Customer Profile
Company Size
$250M+ Annual Net Ships
Category
Grocery
Retailers
No items found.
Download PDF
Challenge

This supplier was getting hit with $158K in OTIF fines each month

Before partnering with SupplyPike, this supplier faced global supply chain challenges and a tedious reporting system. They constantly dealt with urgent problems, leaving little room for strategic decision-making, especially when confronted with Walmart's rigorous On-Time In-Full (OTIF) program.

Walmart relies on OTIF metrics to evaluate supplier performance. Non-compliance can lead to negative consequences, including reduced sales, out-of-stock, and customer dissatisfaction. Additionally, suppliers may face substantial financial penalties, receive unfavorable line reviews, and even face potential expulsion from Walmart's supplier network.

For every case of non-compliance, Walmart can charge a supplier 3% per cost of goods sold. This particular supplier reported monthly losses of $158,000 due to prepaid on-time fines. Struggling to raise its OTIF score, which sat at 71% for on-time deliveries, this supplier fell short of Walmart's demanding 98% OTIF benchmark for its suppliers.

This demonstrated their need to enhance their operations; the supplier decided to join forces with SupplyPike. This partnership promised to revolutionize their approach, offering the tools and expertise needed to navigate Walmart's stringent OTIF requirements and elevate their overall supply chain performance.

"OTIF Radar has given us the ability to digest all the different data points and have a starting point on what to focus on."

Director of Customer Operations

Solution

SupplyPike slashes supplier's monthly OTIF fines by 39.4%

Through SupplyPike's advanced software, this grocery supplier gained actionable insights into its supply chain operations. This enhanced visibility led to a 39.4% reduction in this supplier's average monthly prepaid on-time fines.

Furthermore, SupplyPike facilitated transparency across various teams and third-party stakeholders. This enabled the supplier's team to pinpoint the root causes of fines, whether about specific items, vendor numbers, departments, distribution centers, or carriers. As the Director of Customer Operations emphasized,

"OTIF Radar, [SupplyPike's Walmart Compliance solution], has given us the ability to digest all the different data points and have a starting point on what to focus on."

By using SupplyPike, the supplier experienced a remarkable 12.18% boost in their average monthly prepaid on-time scores. This success story underscores the substantial positive impact that SupplyPike can have on a supplier's bottom line.

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