How this General Merchandise supplier cleared their deductions and OTIF backlog

Learn how this supplier was able to improve their OTIF score and clear out 93.18% of deductions in their backlog with SupplyPike.

+6.21%
Increase in Walmart OTIF score overall
88.99%
Decrease in the amount of monthly OTIF fines received
93.18%
of all deductions have been cleared out of their backlog
Customer Profile
Company Size
< $10M Annual Net Ships
Category
General Merchandise
Retailers
No items found.
Download PDF
Challenge

This supplier struggled to stay on top of their OTIF fines and deductions

Delving into the underlying causes of On-Time In-Full (OTIF) non-compliance is a painstaking endeavor for Walmart suppliers. Vital information to remedy disputes is usually scattered across various applications, making the process akin to searching for a needle in a haystack.

When data is fragmented, it is exceedingly difficult for suppliers to identify opportunities to improve their OTIF scores or to effectively identify and rectify invalid fines and deductions. Before using SupplyPike, this general merchandise supplier faced these pressing challenges, spending considerable time and effort to organize and synthesize scattered information.

It became imperative for this supplier to find a comprehensive solution to maximize team productivity and minimize financial losses. The supplier ultimately joined forces with SupplyPike to streamline their operations, gain valuable context into their data, and better manage their Walmart deductions and compliance fines.

Solution

With SupplyPike, this supplier was able to clear 93.18% of deductions in its backlog

After teaming up with SupplyPike, this supplier experienced a significant operational transformation. Through SupplyPike, this general merchandise supplier centralized their Walmart data and gained deeper visibility into their supply chain.

By leveraging SupplyPike's Walmart Compliance solution, this supplier identified opportunities to improve their OTIF score. With enhanced visibility into their supply chain, the supplier was able to address issues within their operations proactively, leading to a notable 6.21% increase in their OTIF score. This proactive approach resulted in a remarkable 88.99% reduction in monthly OTIF fines.

SupplyPike's Walmart Deductions solution streamlined the process of disputing deductions for this supplier, automating the collection of relevant documentation, and making it a seamless, one-click process to submit disputes. This efficiency enabled the supplier to swiftly clear out backlogs of deductions, resulting in an impressive clearance rate, clearing out 93.18% of the deductions in their backlog.

The Sales and Operations Manager at the company expressed satisfaction with SupplyPike, stating,

"SupplyPike helped with our disputes and our OTIF monitoring. We are very satisfied with their service."
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"SupplyPike helped with our disputes and our OTIF monitoring. We are very satisfied with their service."

Sales and Operations Manager

Result

"It is truly a partnership, and we're proud to be a partner of SupplyPike," acknowledges Josephson.

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How this General Merchandise supplier cleared their deductions and OTIF backlog

Learn how this supplier was able to improve their OTIF score and clear out 93.18% of deductions in their backlog with SupplyPike.

+6.21%
Increase in Walmart OTIF score overall
88.99%
Decrease in the amount of monthly OTIF fines received
93.18%
of all deductions have been cleared out of their backlog
Customer Profile
Company Size
< $10M Annual Net Ships
Category
General Merchandise
Retailers
No items found.
Download PDF
Challenge

This supplier struggled to stay on top of their OTIF fines and deductions

Delving into the underlying causes of On-Time In-Full (OTIF) non-compliance is a painstaking endeavor for Walmart suppliers. Vital information to remedy disputes is usually scattered across various applications, making the process akin to searching for a needle in a haystack.

When data is fragmented, it is exceedingly difficult for suppliers to identify opportunities to improve their OTIF scores or to effectively identify and rectify invalid fines and deductions. Before using SupplyPike, this general merchandise supplier faced these pressing challenges, spending considerable time and effort to organize and synthesize scattered information.

It became imperative for this supplier to find a comprehensive solution to maximize team productivity and minimize financial losses. The supplier ultimately joined forces with SupplyPike to streamline their operations, gain valuable context into their data, and better manage their Walmart deductions and compliance fines.

"SupplyPike helped with our disputes and our OTIF monitoring. We are very satisfied with their service."

Sales and Operations Manager

Solution

With SupplyPike, this supplier was able to clear 93.18% of deductions in its backlog

After teaming up with SupplyPike, this supplier experienced a significant operational transformation. Through SupplyPike, this general merchandise supplier centralized their Walmart data and gained deeper visibility into their supply chain.

By leveraging SupplyPike's Walmart Compliance solution, this supplier identified opportunities to improve their OTIF score. With enhanced visibility into their supply chain, the supplier was able to address issues within their operations proactively, leading to a notable 6.21% increase in their OTIF score. This proactive approach resulted in a remarkable 88.99% reduction in monthly OTIF fines.

SupplyPike's Walmart Deductions solution streamlined the process of disputing deductions for this supplier, automating the collection of relevant documentation, and making it a seamless, one-click process to submit disputes. This efficiency enabled the supplier to swiftly clear out backlogs of deductions, resulting in an impressive clearance rate, clearing out 93.18% of the deductions in their backlog.

The Sales and Operations Manager at the company expressed satisfaction with SupplyPike, stating,

"SupplyPike helped with our disputes and our OTIF monitoring. We are very satisfied with their service."

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