How Eagle Foods reduced their Walmart revenue loss and increased their OTIF score

Learn more about how Nancy Hennings, Cash App Lead at Eagle Foods, skyrocketed their deductions win rate and increased their On Time score by 16.7%.

+130%
Increase in their deduction recovery rate with Walmart
+16.7%
Increase in average monthly prepaid On Time scores
92%
Dispute win rate for deductions
Customer Profile

Eagle Foods is a leading producer and marketer of canned sweetened condensed milk, evaporated milk products, and retail snack foods.

eaglefoods.com

Company Size
$71M-80M Annual Net Ships
Category
Grocery
Retailers
No items found.
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Challenge

Eagle Foods struggled with OTIF challenges and battled losses from invalid deductions

For Walmart suppliers, pinpointing the underlying causes of valid OTIF non-compliance is a laborious task, given that relevant data is scattered across various applications. This makes it exceedingly challenging to boost OTIF scores or contest unjust fines.

Walmart has set an ambitious OTIF target of 98% for its suppliers, underscoring the critical importance of on-time and complete deliveries. Moreover, they have the authority to levy a 3% charge on the cost of goods sold for each instance of noncompliance.

Eagle Foods recognized the need to enhance their deductions win rate and OTIF score at Walmart, as both were taking a toll on their resources. With the introduction of SupplyPike's automation software solution, they witnessed remarkable savings in both time and money.

Solution

SupplyPike helped Eagle Foods boost OTIF score by 16.7% and recover $421.5K in just 3 months

Thanks to SupplyPike, Eagle Foods achieved remarkable improvements in both their deductions win rate and OTIF score at Walmart. The company saw a staggering 130% increase in deductions recovery rate, successfully disputing a total of $421.5K in invalid deductions within just 3 months.

By leveraging SupplyPike's powerful reporting capabilities, Eagle Foods not only increased their average monthly prepaid On Time score by an impressive 16.7% but also gained the ability to enhance performance and mitigate fines from carrier and warehouse partners through detailed scorecards. This enabled them to pinpoint discrepancies and significantly improve their win rate.

Nancy Hennings, Cash App Lead at Eagle Foods, highlighted the impact of SupplyPike, emphasizing,

"SupplyPike has really helped us to dispute deductions efficiently and timely. The application is so user-friendly that with the time savings, we are able to focus on root cause problem solving rather than deduction research and disputing.”

Furthermore, Eagle Foods achieved an outstanding 92% win rate in their deductions disputes with Walmart. By automating the disputing process, SupplyPike made every invalid deduction and fine worth contesting. This streamlined approach allowed them to promptly submit disputes with supporting evidence automatically attached, ensuring the swift recovery of invalid fines.

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Result

"It is truly a partnership, and we're proud to be a partner of SupplyPike," acknowledges Josephson.

See what you can do with SupplyPike!

Use Case

Fight Deductions

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Maximize Cash Flow

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How Eagle Foods reduced their Walmart revenue loss and increased their OTIF score

Learn more about how Nancy Hennings, Cash App Lead at Eagle Foods, skyrocketed their deductions win rate and increased their On Time score by 16.7%.

+130%
Increase in their deduction recovery rate with Walmart
+16.7%
Increase in average monthly prepaid On Time scores
92%
Dispute win rate for deductions
Customer Profile

Eagle Foods is a leading producer and marketer of canned sweetened condensed milk, evaporated milk products, and retail snack foods.

eaglefoods.com

Company Size
$71M-80M Annual Net Ships
Category
Grocery
Retailers
No items found.
Download PDF
Challenge

Eagle Foods struggled with OTIF challenges and battled losses from invalid deductions

For Walmart suppliers, pinpointing the underlying causes of valid OTIF non-compliance is a laborious task, given that relevant data is scattered across various applications. This makes it exceedingly challenging to boost OTIF scores or contest unjust fines.

Walmart has set an ambitious OTIF target of 98% for its suppliers, underscoring the critical importance of on-time and complete deliveries. Moreover, they have the authority to levy a 3% charge on the cost of goods sold for each instance of noncompliance.

Eagle Foods recognized the need to enhance their deductions win rate and OTIF score at Walmart, as both were taking a toll on their resources. With the introduction of SupplyPike's automation software solution, they witnessed remarkable savings in both time and money.

Solution

SupplyPike helped Eagle Foods boost OTIF score by 16.7% and recover $421.5K in just 3 months

Thanks to SupplyPike, Eagle Foods achieved remarkable improvements in both their deductions win rate and OTIF score at Walmart. The company saw a staggering 130% increase in deductions recovery rate, successfully disputing a total of $421.5K in invalid deductions within just 3 months.

By leveraging SupplyPike's powerful reporting capabilities, Eagle Foods not only increased their average monthly prepaid On Time score by an impressive 16.7% but also gained the ability to enhance performance and mitigate fines from carrier and warehouse partners through detailed scorecards. This enabled them to pinpoint discrepancies and significantly improve their win rate.

Nancy Hennings, Cash App Lead at Eagle Foods, highlighted the impact of SupplyPike, emphasizing,

"SupplyPike has really helped us to dispute deductions efficiently and timely. The application is so user-friendly that with the time savings, we are able to focus on root cause problem solving rather than deduction research and disputing.”

Furthermore, Eagle Foods achieved an outstanding 92% win rate in their deductions disputes with Walmart. By automating the disputing process, SupplyPike made every invalid deduction and fine worth contesting. This streamlined approach allowed them to promptly submit disputes with supporting evidence automatically attached, ensuring the swift recovery of invalid fines.

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