COVID-19
Supply Chain Updates

Stay up-to-date with news and information related to the novel coronavirus and the impact on supply chain.

News and Resources

June 3, 2020

Walmart rethinking use of new home office; technology teams to continue working remotely

COVID-19 has prompted Walmart to rethink usage of the new corporate home office design and some divisions will likely continue to work remotely. President and CEO Doug McMillon said, “we are going to still need office space in a post-pandemic era.”
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June 3, 2020

Change to OTIF Charges for FY21

Walmart announced that they are waiving OTIF charges for Weeks 13-16 on all shipments and will continue to reassess as the situation progresses. Download the full announcement from Retail Link below.
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June 1, 2020

Retailers and restaurants across the U.S. close their doors amid protests

Retailers and other businesses in cities across the country, including the Bay Area, the District of Columbia, New York, Atlanta, Philadelphia and Minneapolis, experienced broken windows, thefts, and other violence over the weekend.
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June 1, 2020

Walmart’s Celebrity-Studded Annual Party Is Silenced by Covid

Every year in early June, thousands of people from around the globe descend upon Northwest Arkansas for a gathering like no other. But not this year. The Covid-19 pandemic forced Walmart to pivot to a virtual gathering on June 3.
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May 28, 2020

Walmart says its thousands of tech employees will continue remote work — even when pandemic subsides

Walmart is the latest company to announce that tech workers, who have been working remotely during the coronavirus pandemic, don’t have to return to the office anytime soon — or potentially, ever.
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May 28, 2020

Online grocery sales reach $6.6B in May

Online grocery sales had another record-breaking month in May, increasing 24% over April to reach $6.6 billion, according to new research. Total number of online grocery orders grew 18% month-over-month to 73.5 million in May.
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Download your free report on How COVID-19 has Affected Consumers' Habits, and learn how this global pandemic has affected supply chains across the world, as well as consumers' behavior inside of the United States.
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Expert Answers

5 Key Metrics for Monitoring the Impact of Panic Buying on your Supply Chain

1. Replenishable Instock %

Replenishable instock shows the percentage of stores that currently have inventory vs. stores that should have inventory. In general, suppliers should try to keep this above the 98.5% goal. Due to panic buying and increased demand, many CPGs are slipping below this goal.

2. Forecast and Forecast Variance

To keep up with the current volatility, retailers are tweaking the "event forecast" frequently. It's a good idea to check your forecast multiple times throughout the week.

3. Supply Plan

The Supply Plan metric provides Walmart's best guess on how many units they expect to order from a supplier. If this isn’t something you normally utilize, this is a great time to start as it will help you plan for increased demand. Don’t get surprised with an order for 10,000 units when they normally order only 1,000 per week.

4. Deductions due to Partial POs

Walmart deductions can quickly add up and become overwhelming. While supply is low, CPGs will want to make sure they are not sending partial Purchase Orders while invoicing Walmart for the full PO amount. As a best practice, it is recommended that you request an updated PO for the amount you are currently able to fill.

5. Prepaid on Time % and In Full

If your supply chain is struggling to keep up with orders, it’s a good idea to pay extra attention to your OTIF scores. If you’re not able to keep up with demand, be sure that you are editing or cancelling PO lines with the correct reason codes to avoid OTIF accountability.

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